Help Center

Help Center

How to Register for Help On Demand

Getting Started

You will receive an email invitation from Help On Demand
based on the master clients approval

Click on the link in the email and you will be directed to the
Get Started by Creating a Profile

Creating a Profile

  • Note: There will be some information that was pre-populated and will not be editable in your profile.
  • Important: When selecting “Preferred Contact Method” there are 4 options available, the first option is recommended:
    • Email, Text & App Notification – RECOMMMENDED
    • Email & Text
    • Email & App Notification
    • Email Only
  • User Name: It is recommended to use your email address as your User Name
  • Enter your password and then Enter it again to Confirm. Password Requirements:
    • Does not Contain Spaces
    • 8 to 20 characters
    • Contains at least one (1) Number
    • Contains at least one (1) Lower Case Letter
    • Contains at least one (1) Upper Case Letter
    • Contains at least one (1) Special character
    • Contains no more than three (3) repetitive characters
    • Contains no more than three (3) sequential characters
  • Read and Agree to the Terms & Conditions by checking the box and then click on the blue Sign Up Button.
  • Your profile has now been created and you can log into your Help On Demand account.