Help Center

Help Center

Accessing the Login Page

You can find the login page at: app.bigwavesystems.com/login
We recommend bookmarking this page for
easy access during your login sessions.

Entering Credentials

On the login page, input your username and password.
These credentials were established during your registration with Help On Demand.

For convenience, consider using the “Remember My Username” feature by ticking the corresponding box. This will save your username for future logins.

After entering your credentials, click on the “Login” button to proceed.

Did you forget your password or Username?

In case you forget your username or password, follow these steps:

Forgot Username

Click on the “Forgot Username” link, enter your email, and you’ll receive an email with your username.

Forgot Password

Click on the “Forgot Password” link, enter your email, and you’ll receive an email to reset your password.

Resetting Password

After receiving the email, follow the instructions to reset your password. Once reset, return to the login page to proceed with logging in.